Chapter 5

Chapter 4.

You might be a bit surprised. (1)

President Heo Tae-sik asked in a surprised tone,

"Are you asking for all of that...?"

"Isn't that the minimum for the audit team? Or have you never received an audit before?"

"Not yet here... No, no, I'll prepare it."

"Speak freely. I belong to the hotel."

"Thank you."

"But please always be aware that I am the audit team leader."

"That's right. Yes, that's right."

In this way, Heo Tae-sik alternated between formal and informal speech as he responded to Sung Hyun-woo's words.

Suddenly, a laugh burst out.

It was Kim Joo-won, the room team leader.

Heo Tae-sik glared coldly at Kim Joo-won and spoke sharply,

"Shouldn't you be giving a tour of the hotel to the new audit team leader instead of doing this?"

"Tour of the hotel? Ah, I understand."

After that, Kim Joo-won began to guide Sung Hyun-woo as if he were serving him.

A little while later, Heo Tae-sik, now alone, picked up the phone.

"Manager Kim, this is Heo Tae-sik."

"Yes. Right from the start, he asked for all kinds of documents."

"Well, there are some documents prepared for the rating, but what I'm curious about is something else."

"..."

"From what I know, the only grandson is Construction Executive Director Sung Min-soo, right?"

"No, no, why would you say that... But will what Team Leader Sung collects go all the way to headquarters?"

After that, the two spoke further and hung up.

Heo Tae-sik's face gradually lost its color.

On the other hand, Secretary General Kim Sung-wook's face had a peculiar aura.

"From what I can see, he seems to have claimed to be the chairman's grandson, but President Heo's tone is not ordinary. So, a person who hasn't even graduated from college has flustered the seasoned President Heo?"

After that, Kim Sung-wook instructed the secretarial staff to actively assist Sung Hyun-woo in his work.

He also sent someone to investigate Sung Hyun-woo's part-time job experience during his college years.

Sung Hyun-woo is twenty-six years old.

There are also new employees of the same age in the group.

However, no matter how prestigious the university or how excellent the grades, the real world is different.

Especially, Heo Tae-sik, even when he was in construction, never spoke to new employees.

The reason was that they smelled of inexperience.

"Wow! I've lived long enough to see this."

After that, Kim Sung-wook added Heo Tae-sik's reaction to the email he was sending to the chairman.

* * *

At that moment, Sung Hyun-woo was touring the top-floor bar and the suites of the hotel.

After seeing the third room, he stopped Kim Joo-won.

"Team Leader, are you planning to show me all the rooms over 280?"

"Well, the suites are special places..."

"The suites are enough. Show me a standard room and a deluxe room. After that, it would be good to introduce the team leaders of marketing, support, banquets, food and beverage, facilities, and the kitchen. When I visit the team leaders, please introduce the cleaning service provider."

"Is that so?"

Twenty minutes later, after introducing the different types of rooms, Kim Joo-won guided Sung Hyun-woo to the marketing office.

Compared to other offices, the phone calls were particularly loud.

It seemed that the office handled not only room and banquet promotions but also reservations.

In other hotels, the reservation office might belong to the room team.

In contrast, in Future Hotel, the marketing team leader also manages the reservation office.

In such cases, the marketing team leader might have more authority than the room team leader, and indeed, Marketing Team Leader Jeong Hyun-jung seemed more confident than Kim Joo-won.

"Nice to meet you. I'm Jeong Hyun-jung."

"I'm Sung Hyun-woo. Please take care of me."

"If you need any materials during the audit, please let me know. I will actively assist you."

Jeong Hyun-jung spoke cordially.

However, in his previous life, Jeong Hyun-jung was a person who hid himself thoroughly behind a calculated expression.

Sung Hyun-woo glanced around the marketing office.

Most of the employees were promotional staff.

So, they should have been out promoting the hotel or securing events.

Yet, most of them were sitting in the office, looking at their monitors.

The reservation office staff were typing diligently even when not on a call, probably organizing data.

Sung Hyun-woo looked around.

Then, he noticed a man.

Suddenly, his ears buzzed, and a word came in.

'Please'

Sung Hyun-woo said to Jeong Hyun-jung,

"Everyone is working hard. Can I take a quick look around the office?"

"Sure. Our employees work very hard, don't they?"

With that, Jeong Hyun-jung willingly began the tour, and Sung Hyun-woo walked around the promotional team.

He checked the name of the employee who had sent the word telepathically.

'Employee Hwang Seon-ho'

Sung Hyun-woo was momentarily startled.

Hwang Seon-ho was the employee he had been closest to in his previous life and had moved to Shine Hotel with him.

But the Hwang Seon-ho in his memory was not this slender and delicate.

He was a bit stocky for a hotelier and had deep wrinkles on his forehead for his age.

So, Hwang Seon-ho had transformed from a handsome young man to an ordinary middle-aged man over time.

However, his inability to tolerate injustice remained unchanged over the years.

Upon closer reflection, he seemed to remember Hwang Seon-ho being slender.

It was very faint, but it was from a long time ago.

Sung Hyun-woo moved to the support team office with a suppressed smile.

The support team leader was someone sent from headquarters.

So, he greeted Sung Hyun-woo with a more relaxed expression.

However, he also heard a word from the support team.

'Investigation'

Sung Hyun-woo looked around.

Then, a gaze caught his attention.

It was Park Jin-sung, the IT team supervisor.

After greeting the other team leaders, he went to the president's office.

Heo Tae-sik offered him a drink and spoke.

"Team Leader Sung, you said you're graduating from college in February, right?"

"Yes."

"Hehehe! So, this is your first job as an audit team leader. I'll help you well, so do your best. If you have any questions, I'll answer them day or night."

He boasted without realizing his fate.

After all, when else would he have the chance to boast if not now?

Sung Hyun-woo spoke with a relaxed expression.

"Since President is offering to help with everything, I feel like I've gained a thousand soldiers. Thank you."

"To be honest, in a hotel like this, you can't do anything without the president's help. Especially, what can a newcomer like Team Leader Sung do?"

"Then, have you prepared the materials I requested?"

"......!"

"Purchase records of each department, lists of suppliers for each department, reservation status of rooms and restaurants, customer and inventory lists, and the hotel's computer records. There are also sales records for each department."

"That's still... not ready..."

"I thought you had everything ready, showing such confidence. I need those materials to start the audit... President, didn't you say you would help me just now?"

"Y-Yes, I did."

"Then, will you transfer the employees I mentioned to the audit team?"

"Ah! Well, sure. But you're already... assessing the employees?"

"Transfer Marketing Team Employee Hwang Seon-ho and IT Team Supervisor Park Jin-sung."

"......!"

"If possible, it would be good if they could start working this afternoon. Thank you."

With that, Sung Hyun-woo stood up.

However, Heo Tae-sik was in a daze.

He couldn't figure out what Sung Hyun-woo was planning by bringing in a supervisor and an employee.

But his worry quickly turned to concern after talking to the team leaders.

Each team leader mentioned that both Hwang Seon-ho and Park Jin-sung were principled.

Heo Tae-sik hesitated to call Sung Hyun-woo.

"If I ask him to choose other employees, he might think it's strange. But if he finds out something... Ah! Why am I like this? What does a college senior, a supervisor, or an employee know?"

After that, Heo Tae-sik instructed the support team leader to transfer the two to the audit team.

He also moved the files he had prepared to an external hard drive.

* * *

That afternoon, three people gathered in the newly created audit team office next to the support team.

Team Leader Sung Hyun-woo, Supervisor Park Jin-sung, and Employee Hwang Seon-ho.

Temporary name plates were attached to each desk.

After a brief introduction, Sung Hyun-woo immediately gave instructions.

"Supervisor Park Jin-sung, did you come from headquarters?"

"The only person who came from headquarters is IT Team Leader Kim."

"Then, can you call Team Leader Kim?"

After saying that, Sung Hyun-woo immediately called the support team leader.

"I need to ask for a favor from the team leader."

"I want to give direct instructions to IT Team Leader Kim."

"Thank you."

As the call ended, IT Team Leader Kim appeared in front of him.

"I understand that you manage the hotel's IT system."

"Yes."

"Can you give me full access to the hotel's system?"

"......!"

Suddenly, Kim's eyes wavered.

After all, in any company, including hotels, access to the system is limited based on job and position.

Even the president or general manager might not have access to all items according to headquarters' policies.

Kim spoke in a slightly lowered voice.

"The only person who can see all items is the headquarters' secretary general."

"Is that so?"

After saying that, Sung Hyun-woo immediately picked up his phone.

The call was immediately connected.

"Secretary General Kim, this is Sung Hyun-woo."

"I want to see the entire hotel's IT system, but I'm told only the secretary general can. Could I borrow your ID?"

Before Kim Sung-wook could finish speaking,

"I'll give you full access."

IT Team Leader Kim immediately caved.

Sung Hyun-woo nodded at Park Jin-sung.

Park Jin-sung immediately went to the IT team to get the ID.

At that moment, Hwang Seon-ho, who had been silent, came to Sung Hyun-woo's desk.

Sung Hyun-woo almost burst out laughing, remembering the somewhat rough Hwang Seon-ho from his previous life.

But now, Hwang Seon-ho was in a daze due to the sudden transfer to the audit team.

Moreover, Park Jin-sung had already started working.

Given his personality, he must have been anxious.

Sung Hyun-woo asked directly,

"I'll take responsibility for everything said and done here. Hwang Seon-ho, was there any document manipulation in the promotions department?"

"......Yes, there was."

"Did the reservation office also get involved?"

"Yes."

"Can you see the reservation office's computer pages?"

"My previous job was in reservations."

"Did you start in the reservation office?"

"Yes."

Suddenly, he remembered Hwang Seon-ho's time in the reservation office in his previous life.

At that time, his voice was much rougher.

Customers were startled by his voice.

Some even filed formal complaints with the hotel.

They said the reservation staff was too rough and intimidating.

In just one day of substituting for a reservation staff member on leave, Hwang Seon-ho significantly damaged the hotel's image.

But now, listening to him, it seemed he had originally been a reservation staff member.

Sung Hyun-woo, determined to protect his current voice and appearance, spoke.

"Analyze the computer codes for room reservations made through travel agencies. There will be differences from the approved rates by the president. Also, check the walk-in rates entered by the front desk and the rates transferred from the restaurant to the front desk."

"So, you want me to look for codes that don't exist in the official rate list?"

"Definitely, the reservation staff must manage them separately. Find them and create a separate file."

"What about the promotions department?"

"Do the same. They must have created separate rates for each event and got them approved. Find any discrepancies and trace them to the room and dining service sections. If you can't find them, check the number of rooms blocked for each event. Compare the number of attendees and the use of ingredients for each event recorded by the kitchen."

"Ah! Yes."

"There will be times when external companies participate in each event."

"External companies are called in when special equipment is needed, like broadcasting equipment."

"Compare the contracts with them and the actual payments made."

As Sung Hyun-woo continued giving instructions, Hwang Seon-ho and Park Jin-sung began taking notes.

After giving all the instructions, Sung Hyun-woo looked at his watch.

It was 6:00 PM.

Sung Hyun-woo called the reservation office.

"If you've finished your work, leave the computers as they are and go home. I will take disciplinary action if anyone touches the computers after this time."